Login and registration issues

Incident Report for Kaufland

Resolved

This incident has been resolved.

Posted Jul 16, 2026 - 13:57 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 16, 2026 - 13:17 CEST

Identified

We are seeing that this issue is linked to a disruption at one of our third-party service providers. We're continuing to work closely with them to restore normal service.

Posted Jul 16, 2026 - 13:02 CEST

Update

We are continuing to investigate this issue.

Posted Jul 16, 2026 - 12:06 CEST

Investigating

We are currently investigating an issue affecting account login and registration for some users.

Posted Jul 16, 2026 - 12:04 CEST

This incident affected: Marketplace Website, Marketplace App, and Sellerportal.